Glo Melanin

We want you to love your purchase, but if for any reason you are not completely satisfied, we’re here to help.

Returns Eligibility

• You can request a return within 7 days of receiving your order.
• Items must be unused, unwashed, and in their original packaging with all tags attached.
• Returns will not be accepted for items that show signs of use, damage, or alteration.
  
  

Non-Returnable Items

• Sale or discounted items
• Signs of use, Damage, or Alteration
• Customized or made-to-order products
  
  

How to Initiate a Return

1. Contact us through our website with your order number.
2. Our team will guide you through the return process and provide a return address.
3. Customers are responsible for return shipping costs unless the item received was defective or incorrect.
   
   

Refunds

• Once we receive and inspect your returned item, we will notify you about the status of your refund.
• If approved, your refund will be processed within 5–7 business days to your original payment method.
  
  

Exchanges

• We only replace items if they are defective, damaged, or if you received the wrong item.
• For exchanges, contact us within 48 hours of delivery.